Privacy Policy
Effective Date: April 22, 2025
Utopian IQ Services, Inc. dba UIQ (“UIQ,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://uiqus.com or interact with our services.
1. Information We Collect
A. Personal Information
When you interact with our website or services, we may collect personal information including:
- Name
- Email address
- Phone number
- Business or company name
- Mailing address
- Other contact information you voluntarily provide
B. Non-Personal Information
We may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring website URLs
- Usage and interaction data
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to inquiries and provide customer support
- Schedule appointments and send service-related communications
- Send newsletters, updates, and promotional communications (where permitted)
- Monitor website performance and analytics
- Improve website functionality and user experience
- Maintain security and prevent fraud
- Comply with legal obligations
3. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from UIQ regarding:
- Customer support communications
- Appointment reminders
- Account notifications
- Conversational messaging
- Promotional communications, where applicable
SMS Message Details
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
- Consent to receive SMS messages is not a condition of purchase
4. SMS Privacy Disclosure
UIQ does not sell, rent, or share SMS opt-in data or consent with third parties or affiliates for marketing purposes.
We may share information with trusted vendors or service providers solely for the purpose of delivering SMS communications and supporting related services.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand how visitors interact with our website
- Store user preferences
- Analyze website traffic and trends
- Improve user experience and website functionality
You can manage or disable cookies through your browser settings.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Trusted third-party service providers who help operate our business, website, CRM systems, analytics platforms, or communication services
- Legal authorities or government agencies when required by law or necessary to protect our legal rights, users, or property
7. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, or alteration.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time
To exercise your rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other operational needs.
Any updates will be posted on this page with the revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
UIQ
6095 NW 82nd Ave
Miami, Florida 33166
United States